§ Prompt Library
Reusable prompts I keep close — each scoped with role, context, constraints, inputs, and a quality bar so the output lands the first time.
Define measurable launch outcomes across day-of, 30-day, and 90-day horizons — with explicit failure thresholds so the team knows when to pivot.
Evaluate CX through Effectiveness, Ease, and Emotion using survey, CSAT, NPS, social, and Medallia signals to surface gaps and prioritized opportunities.
Map entry/exit metrics, conversion rates, and underperformance causes across top, middle, and bottom of funnel — grounded in current vs. historical data.
Identify every significant drop-off in the user journey and diagnose each through a clarity / motivation / technical lens for both guests and registered users.
Pressure-test portfolio delivery for stability and predictability using WIP, Throughput, and Cycle Time over a rolling 12-week window.